We provide account management services to all clients. For our clients account manager becomes a conductor in the field of business development. Professional skills and knowledge about market situation allow account manager to qualitatively perform following tasks:
- management of financial terms for mutually beneficial cooperation;
- management of assortment matrix in stores for maximum profitability from shelf space (analysis of current range and definition of sales leaders, recommendations for introduction of new products and updating of collections);
- recommendations on display and design of points of sale for proper display of products in retail stores;
- development of strategy for each brand of our portfolio to maximize effectiveness of sales;
- organization and conducting of promotional activities;
- training of pet store personnel;
- organization of sales assistants’ work in stores;
- resolution of all issues with return or exchange of goods;
- comprehensive document flow management, starting from conclusion of supply contract and ending with drawing up of reconciliation statements.
our credo to this day is the same – quality and credibility
Of course account managers do not perform all these tasks by themselves: we understand how important saving time and comfort of cooperation to our customers, so almost all communication with marketing, accounting departments and warehouse are carried out through account managers. This helps our clients to save time.
Back-office employees are also indispensable helpers of account managers, as they receive orders by phone and prepare covering documents. In addition they also provide all possible help to the sales process, acting instead of managers when they absent on a business trip. For many years our professional and proactive employees help our partners to achieve success in all areas. You can see our employees in Valta in faces.
